363 Privacy Policy — Protecting Your Personal Information
Your trust matters to us. This policy outlines how 363 collects, uses, and protects your information in a clear and transparent manner.
Information Collected
363 collects various types of information from users to ensure a secure and personalised experience:
- Account Information: Name, email address, phone number, and other registration details.
- Device & Browser Information: Technical data such as device type, operating system, IP address, and browser info to customise your experience and maintain security.
- Payment Information: Financial transactions processed using your chosen method in Malaysian Ringgit (MYR).
- Cookies & Usage Data: Cookies for site functionality, performance, ad personalisation, and site analytics.
Purpose of Data Use
Information collected is used to:
- Managing user accounts and login security.
- Processing financial transactions and payment verification.
- Ensuring a personalised and seamless experience across the platform.
- Complying with applicable legal and regulatory requirements.
- Providing fast and effective customer support.
Cookies & Tracking
363 uses cookies for several purposes, including to improve site functionality, analyse traffic, and enhance the user experience. Cookie types include:
- Essential cookies required for site functionality (login & transactions).
- Performance cookies to collect aggregate statistics without compromising individual privacy.
- Marketing cookies to deliver relevant advertisements.
You can manage cookie settings through your browser, though disabling cookies may affect certain features on 363.
Data Storage & Security
Your personal information is stored securely using encryption technology and strict access controls. 363 takes measures to prevent unauthorised disclosure, loss, or misuse of your data.
Data is retained only for as long as necessary to fulfil the purpose of collection, or as required by applicable legal obligations.
Sharing Information with Third Parties
363 does not sell your personal information to third parties. Information may be shared on a limited basis with service providers that support platform operations (such as payment or technical support), subject to strict privacy compliance.
Where legally required, 363 will comply with information disclosure requests from responsible authorities in accordance with Malaysian regulations.
User Rights
You have the right to access the personal information 363 holds about you, and to request corrections or deletion of that data where necessary. Requests can be submitted through our customer support channels.
In certain circumstances, we may decline requests to ensure legal compliance or to protect the security of the platform.
Privacy Policy Updates
363 reserves the right to update this privacy policy from time to time. Notices of changes will be posted on the website or communicated through official channels.
We encourage you to review this page periodically to stay informed about how your information is protected.
Data Security & Contact Us
Your information security is our priority. If you have any questions about this privacy policy or how your data is used, you can reach 363's customer support team at [email protected].
We are committed to addressing your enquiries and ensuring that all data handling on the platform remains safe and trustworthy.